Frequently Asked Questions (FAQ)

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Go to the login page of the WMDA education website and click on 'forgotten your username or password?'. To reset your username, submit your email address on the next page. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. However, all usernames have a similar format: first letter of firstname.last name. If your last name consists of more then one word, the words are connected with an underscore (_). For example the username of John Smith will be j.smith and the username of John van der Boom will be j.van_der_boom.
After registration you will receive details about how to enter your course. The WMDA education website is open 24/7. You can start our courses at any time and completed the courses at your own pace on desktop, mobile or tablet! After enrolment, you can access the study materials of a module for 18 months.
How much time you do need to complete a course depends on your experience level and your understanding of the English language. 
All the lectures are hosted through YouTube, which is accessible for most countries. If you experience any problems, please first check the general computer and internet requirements for using the education website (Chapter 2). Please make sure that your Adobe Acrobat reader or a comparable programme is up to date. If you still experience any problems, please contact and we will look for a solution. In case of persisting problems, please send an email to and describe your problem in as much detail as possible.
We will send the certificates by regular mail to your attention. If you started your course before August 1, 2021 We will start creating the certificates after you successfully completed the final exam. If you started your course after August 1, 2021 you can download the certificate in the course after succesfully completing all activities and quizzes. 
Please send an email to We will determine per individual if we will provide you extra attempts for the test. Also mention in your email if difficulties in understanding the English language is the cause of your problems.
If you did not pass the final exam contact us via and we will determine the possibilities.
Last modified: Monday, July 12, 2021, 2:25 PM